1. About Ivoy Jets and this Privacy Policy
2. Information you provide us with and how it is used
3. Data retention period
4. Cookies and other information that we automatically collect
5. What is a cookie?
6. How to control or delete cookies
7. IP Addresses
8. Sharing your information
9. International transfers (Transfer of Your Information to Other Countries)
10. Protecting your information (security and confidentiality)
11. How to access, edit, delete or transfer your personal information !!
12. Changes of the Policy
13. Contact us

About Ivoy Jets and this Privacy Policy

1. Ivoy LLP, a company incorporated in the United Kingdom with its registered office at 26 Lydney Road, Locks Heath, Hampshire, Southampton, SO31 6PY, United Kingdom. Company ID OC432348. In the following Privacy Policy, we will use terms “IVOY JETS”, “WE”, “US”, “OUR” to make reference to the head office mentioned above. This Privacy Policy (or Data Privacy) is created as a result of our commitment to our users’ privacy protection and compliance with the EU and International data protection regulations. Please read the following text so you can be introduced to how we manage the personal information that you provide through our website and application (together mentioned as “Platforms”) and the way we collect, store, disclose, transfer and protect them.

Information you provide us with and how it is used

2. Your personal information provided directly to us includes: contact details (such as name, email, phone number), content of communication with us (e.g. messaging, email, phone), payment preferences, birth date of passengers, etc.

Data retention period

3. Your personal information will only be stored for as long as needed to achieve the objectives outlined in this Privacy Policy or as mandated by law. Inactive users will be deleted after 12 months. However, we may retain their email address for marketing purposes and newsletters if they subscribed to them. If you have any questions about data retention, please reach out to Ivoy Jets at [email protected].

Cookies and other information that we automatically collect

4. There are a number of different types of cookies, however, our website uses: Functionality - Ivoy Jets uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Advertising - Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Ivoy Jets sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

What is a cookie?

5. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org or contact us at [email protected]

How to control or delete cookies

6. You have the option to accept or decline cookies, and we've explained how to do so below. Please be aware that declining cookies may limit your use of our platforms. You can manage your cookie preferences through our Cookie Consent Menu or by adjusting your browser settings to prevent cookies from being placed on your device. To do this, follow your browser's instructions (usually found in the "Help," "Tools," or "Edit" section). For more information on cookies, including how to view and delete them, visit allaboutcookies.org.

IP Addresses

7. We gather data about your computer or mobile device, such as IP address, operating system, log-in times, and browser type if available. This information helps us understand how users interact with our platforms and for internal reporting. We may also anonymize and share it with advertisers, sponsors, or other businesses.

Sharing your information

8. We don't rent or sell your personal information to others or non-affiliated companies. However, we may share it in the following situations: With third-party providers who offer services on our behalf, such as companies that help with Ivoy’s services (e.g. aircraft operators), processing payments, storing personal information, conducting public record searches, and providing platform-related services (e.g. hosting, maintenance, database management, analytics). With individuals you've given personal information to, such as a name and email address, through our referral system. When required by law, to a law enforcement agency, court, regulator, government authority, or other third party to comply with a legal obligation or protect our rights or the rights of others. In the event of a sale or transfer of all or substantially all of our assets and business, we may disclose your personal information to the acquiring entity. We'll make reasonable efforts to ensure that this entity uses your information in accordance with this privacy policy.

International Transfers

9. Information we collect may be transferred to, stored and processed in any country or territory where one or more of our affiliated companies or third-party service providers are located or maintain facilities. While other territories may not have the same standards of data protection as those within your home country, we will continue to protect the personal information we transfer in accordance with this Privacy Policy and will make sure that our service providers have adequate data protection in place.

Protecting your information

10. We aim to give you peace of mind when using our Platforms and take protecting your personal information seriously. Only employees who need access to your information to provide products or services or to perform their job responsibilities are granted access. All employees are bound by confidentiality. We have implemented appropriate physical, electronic, and procedural safeguards to secure the personal information you provide and prevent unauthorized access, misuse, loss, or damage. Although we strive to keep your personal information secure, transmitting information over the internet can never be 100% secure. In case of any security breach that may impact your rights, we will promptly notify you. Your role in protecting your information is crucial. You are responsible for maintaining the confidentiality of your password used to access our Platforms. Please keep your password confidential and do not share it with anyone.

How to access, edit, delete or transfer your personal information

11. You have the right at any time to ask for access, transfer or deletion of any personal information that we hold about you in our records, to correct any falsity or to update any out-of-date information by contacting us at [email protected]. . You can also ask us not to send you direct marketing emails (however please be noted that we may continue to send you service related communications, such as e-mail updates on your flight request status). You may unsubscribe from email marketing service at any time by contacting us at [email protected].

Changes of the Policy

12. We may change our Privacy Policy from time to time. Your use of our Platforms indicates your consent to the privacy policy posted at the time of use.

Contact Us

13. For any questions about our Privacy Policy, please contact us at [email protected]